Presented by: Bob Osborn

What is the future of work in the enterprise?  Too many companies are stuck in the old model where requests, incidents, and HR cases get done via unstructured paths in emails, phone calls or texts. This approach constrains business velocity which is desperately needed to be competitive. The winners will operate and innovate faster than their competition. To succeed, organizations need to become a LightSpeed Enterprise.

This session will explore the journey to the LightSpeed Enterprise including frameworks around key goals and metrics, organizational implications and risks along with practical experience. 

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