Eugen Klein Dan Pontefract is the author of “FLAT ARMY: Creating a Connected and Engaged Organization” and Chief Envisioner at TELUS where he assists organizations in their quest for an open, collaborative future-of-work operating model. Previously as Head of Learning & Collaboration at TELUS, he was responsible for the overarching leadership development, learning and collaboration strategy for the company.

Dan introduced the TELUS Leadership Philosophy (TLP), an open and collaborative-based leadership framework for all 45,000+ TELUS employees in addition to a litany of social tools and the pervasive learning model. The company’s employee engagement went from 53% to 85% in six years. Dan believes today’s organizations can be so much more if only they think about culture, purpose and employee engagement first