STEVE FAST, VICE-PRESIDENT, MANAGED IT SERVICES (MITS) CLIENT OPERATIONS, TELUS
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As Vice-president, Managed IT Services (MITS) Client Operations, Steve leads a high-performing team responsible for the solutioning, design, delivery and client support of TELUS’ MITS business. The teams reporting to Steve include Client Service & Project Management (East and West), Solution Development & Architecture, Professional Services, Process excellence and Business Enablement. MITS Client Operations is focused on delivering the highest levels of service and IT innovation to enable our customers to succeed in the markets they serve. Working in partnership with Sales and Marketing, the team is actively engaged in the ongoing transformation of our MITS business, capitalizing on the investments made in our world-leading data centres to provide a best-in-industry customer experience.